Eugene, Oregon Store

1885 Hwy 99 N, Eugene, Oregon 97402

541-688-1090 * 1-800-452-6372

Mon-Sat 9-6pm, Sun 11-4pm

Bend, Oregon Store

62929 N. Hwy 97, Bend, Oregon 97701

541-383-3011 * 1-888-683-3011

Mon-Fri 9-6pm, Sat 9-5pm, Sun Closed

Testimonials

What Our Client Say

Emerald Pool & Patio takes pride in providing 100-percent customer satisfaction, and we appreciate hearing about your experience with us. Please take a few minutes to browse through our testimonials to see what some of our clients have said about their experience with Emerald Pool & Patio.

I just had a fabulous experience with Jim, who helped me get back up and running with a Pacific Energy remote that was on the fritz. I cannot say enough good things about the service I received when the remote control for my gas heater went on the fritz. The follow-through in researching the problem and getting back to me was incredible. And, the staff person walked me through resetting the remote over the phone with patience and humor. Truly exceptional!!!

Barbara L., Florence

Thank you so much for sending out Matthew yesterday! I felt great having him at our home.  He did a great job and followed through on everything he said he would do!!!!  We’re jumping back in tonight and we’re super excited about that!

Dale & Heather A. – Eugene, OR

Thank you all very much! I called 3 companies in the midst of a cold spell to repair my fireplace, and you were the only ones who called right back. I understand business getting busy, but I will certainly remember your attention to customer service. Look forward to working with you again.

Koa R. – Eugene, OR

Matt in service was able to remove the stain and smoke with the acetone! He also adjusted the logs/flame. We really appreciate Emerald taking care of this in such a timely fashion. Please share with Scott and Kelly. Matt is an asset to your company, both in personality and professionalism!

Virginia and Les W. – Florence, OR

Went to a couple places in town for a wood stove. Heard Emerald Pool and Spa did wood stoves so we stopped by. It was near closing on a Sunday, walked in, and was greeted by Tanya, who was more than informative and very pragmatic when it came to selecting and sizing our stove (which is more than I can say about other businesses we shopped). Fast forward to a week later and, although we are still breaking it in, we already love it. Thank you Tanya and thank you Emerald Pool and Spa.

Richard N. – Eugene,OR

Just bought a Mendota, gas fireplace insert from them and it will be installed next week! Very helpful, friendly people and they gave me extra discounts, too! Very pleased.

Ken S. – Springfield, OR